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App Issue When Viewing Event Attendees

Posted: January 15, 2019 at 10:11 am

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Ash

January 15, 2019 at 10:11 am

> Open up Event Espresso App
> Navigate to one specific event
> Click on “Attendees”
> Following error message is displayed:

“Sorry, you are not allowed to list payment_method related to Transaction. Missing permissions: ee_read_payment_methods,ee_read_others_payment_methods”

This only happens on one of three events I have setup in Event Espresso.


Josh

  • Support Staff

January 15, 2019 at 10:30 am

It sounds like maybe you’re using the Payment Methods Pro add-on? If so, you could check the user’s capabilities (the user account used on the app log in screen) and make sure the user role has both:
ee_read_payment_methods
ee_read_others_payment_methods
capabilities set to the role. This can be verified with either the Members plugin or the User Role Editor plugin.


Ash

January 15, 2019 at 10:48 am

Funnily, I don’t have Payment Methods Pro installed. But adding those roles with the User Role Editor fixed the issue. Thanks.


Tony

  • Support Staff

January 15, 2019 at 1:05 pm

Have you had the Payment Methods Pro add-on installed at any point on the site?

If a registration has a payment related to a specific payment method and that payment method is related to a specific user you’ll get the above error if you don’t have those caps.

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