App Error (4)

Posted: August 27, 2017 at 4:08 pm

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August 27, 2017 at 4:08 pm

I downloaded and successfully logged into the app once. Then when I went to go show my staff, I received an error message. “Unable to load data” and it logs out.

laurian Horowitz

August 27, 2017 at 4:08 pm

I downloaded and successfully logged into the app once. Then when I went to go show my staff, I received an error message. “Unable to load data” and it logs out.

Josh

Support Staff

August 28, 2017 at 8:30 am

Hi there,

You can follow the troubleshooting guide that has a few troubleshooting steps for the error message you saw:

https://eventespresso.com/wiki/ee4-event-apps/#data_format

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App Error (4)

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