Support

April 30, 2013 at 5:27 am

Hi,

Is your site part of a multi site install?

April 30, 2013 at 5:45 pm

Hi Laurent,

It might help to narrow things down by focusing on the Espresso API 2.0.1B that’s installed. The older apps do not connect to the new API. What you can do is download the Event Espresso HD app for the iPhone and try logging in with the HD app.

May 8, 2013 at 10:50 am

this was a known issue on the HD iPad app’s side which I believe has been resolved in the most recent version of the app. I’ll confirm that it was fixed and that it’s been published to the app store. But in the meantime, assuming that’s the case, you may want to upgrade the app (or possibly uninstall it and then re-install it).
If you continue to get the problem, it’s important to identify which side of the exchange is causing the problem: the app or the JSON api plugin. In order to do that, you can do the following:
point your browser to
http://www.barzanova.eu/espresso-api/v1/authenticate/?username=***&password=****
where username and password are the wp username and password to a new, temporary admin account (I recommend it be temporary, because it’s possible some hacker is watching and sniffs your password). If the username and password is correct, you will get a response like

{"status":"OK","status_code":200,"body":{"session_key":"9vgqjy6x9w"}}
then point your browser to the following url:
http://www.barzanova.eu/espresso-api/v1/registrations/****.pretty_json?limit=1000&cache_result=true where **** is the “session_key” from above (“9vgqjy6x9w” in the sample output). You should see output like the following:
{
"status": "OK",
"status_code": 200,
"body": {
"count": 163,
"cached_result_key": "76c3dr2wq0575gjo32nvvl9uglp6wu26jp5fzdk9"
}
}
If the count is for 100, it appears there’s a problem with the JSON API plugin. However, if the count is for 163, that means the JSON API plugin is sending the correct number to the app, and it appears there’s a problem in the app.