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An error occurred while updating Event Espresso – Calendar (EE 4.3+):

Posted: May 5, 2017 at 10:10 am

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Polaris MEP

May 5, 2017 at 10:10 am

For months I have been unable to update the Event Espresso – Calendar. The current version has been working so it has not been a priority for me, but I think I should be on the latest version.

Wordpress shows the update listing as:
“Event Espresso – Calendar (EE 4.3+)
You have version 3.2.6.p installed. Update to . View version details.
Compatibility with WordPress 4.7.4: Unknown”

As you can see it does not show the version that is it would update to and when I click on “View version” details it goes to a blank page.

If I do click on “Update Plugin”, I get the following message:
“An error occurred while updating Event Espresso – Calendar (EE 4.3+): Update package not available.”


Josh

  • Support Staff

May 5, 2017 at 10:18 am

Hi Jon,

I checked your account page and it’s showing that your account does not have access to the Calendar add-on. If this is an error, you can contact the sales team and ask them to help update your account.

Or you can also buy a purchase a support license for the Calendar add-on:
https://eventespresso.com/product/ee4-events-calendar/


Polaris MEP

May 5, 2017 at 10:19 am

Got it. Thanks Josh

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