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An error occurred! The requested export report could not be found.

Posted: March 2, 2022 at 8:37 am

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bld_espresso

March 2, 2022 at 8:37 am

I cannot run Event Registration CSV Reports. I receive the following error.

An error has occurred:
An error occurred! The requested export report could not be found

Help resolve


Tony

  • Support Staff

March 3, 2022 at 6:41 am

Hi there,

The above error means you are using the ‘old’ method of exporting registrations within Event Espresso.

If you open your sites wp-config.php file can you see something like:

define( 'EE_USE_OLD_CSV_REPORT_CLASS', true );

If so, comment it out by adding // to the beginning of the line, like so:

//define( 'EE_USE_OLD_CSV_REPORT_CLASS', true );

Then try an export, does it work then?


bld_espresso

March 3, 2022 at 10:57 am

This reply has been marked as private.


Tony

  • Support Staff

March 7, 2022 at 4:10 am

Hi there,

Just noting here that I have replied to your support token request for this via email.

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