Support

February 3, 2014 at 5:55 am

I have the multi event registration and user management plugins enabled and the customer can choose two or more events to add to their cart. This all works fine, one invoice is generated for example.

However when I use the ‘Edit Registration’ shortcode in an email template, the user can amend the first event ok – but the second event (which is sent on a separate email), brings up the edit page with the correct details, then the ‘Confirm Registration’ page, but when you click confirm, it shows the following error ‘An error occured. The primary attendee could not be found.’.

This error only occurs when the status of the registration is pending or incomplete, once completed they user can update both events successfully, but as my users can pay by Cheque this is crucial.

Anyone experienced this, or know a fix?

Thanks