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An error occured. The primary attendee could not be found. 3

Posted: December 17, 2012 at 3:10 pm

Viewing 6 reply threads


impacttennis

December 17, 2012 at 3:10 pm

Hi,

Just started to use [ESPRESSO_TABLE max_days=”90″ qty=”8″ category_id=”test”] and then when using the register link from the table, it takes you to the registration form. Complete details and then then press submit.
You then get “An error occured. The primary attendee could not be found.”

We are running 3.1.29.1 on WP3.5 and this is first custom file that has been used, permissions are 775 on template directory. You do receive a confirmation email.

Any clues?


Josh

  • Support Staff

December 17, 2012 at 3:19 pm

Hi Nick,

The error indicates that the database script did not run when Event Espresso was updated. Can you try deactivating and reactivating Event Espresso?


impacttennis

December 17, 2012 at 4:37 pm

Yes, no difference Josh.
Only started happening when using above short code – been fine post upgrade otherwise (afaik)


Josh

  • Support Staff

December 17, 2012 at 4:56 pm

Hi Nick,

Do you happen to have the latest version of Jetpack installed?


impacttennis

December 18, 2012 at 2:28 am

Yes – I presume you would like me to deactivate and re-test?


impacttennis

December 18, 2012 at 2:40 am

And indeed it works with Jetpack deactivated. 3.5 issues?


Josh

  • Support Staff

December 18, 2012 at 9:33 am

Hi Nick,

It appears to be something with Jetpack 2.0.4. I have Jetpack 2.0.4 on my test site and can reproduce the same issue. I tested out Jetpack 2.0.2 on the test site and the registration process worked as expected. I’ve been looking through the recent changes in JetPack 2.0.4 and I haven’t narrowed down the issue yet.

In the meantime, you could install JetPack 2.0.2 which can be downloaded here:
http://wordpress.org/extend/plugins/jetpack/developers/

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