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An Error Has Occurred: First Name is a Required Value

Posted: May 24, 2015 at 4:10 pm

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John Fineberg

May 24, 2015 at 4:10 pm

I see that I’m not the first person to notice this registration-preventing error. But, because those discussions are already closed, I’m starting a new one here.

Thanks to this comment from Josh:

I can imagine this sort of thing happening with the iThemes Security plugin, or also known as the Better WP security plugin. Is that plugin installed? If so, it’s likely a misconfiguration in the security plugin that’s causing the breakage.

When I disabled “Better WordPress Minify,” the error message disappeared. So that I can still reap the benefits of BWP Minify, what do I need to edit in the misconfigured of the plugin? Or should I delete it forever? And do you have a recommendation of a different plugin that will satisfy the Google Gods, without breaking EE4, when they downgrade you for feedback like this:

Should Fix:
Leverage browser caching
Consider Fixing:
Reduce server response time
Eliminate render-blocking JavaScript and CSS in above-the-fold content
Minify JavaScript
Optimize images
Minify CSS
Minify HTML

My website has most likely been broken for a few weeks now, since my latest attempt at pleasing the Google Gods. I get into more trouble doing that, but they are, after all, the ones who can make or break your business.

Without a customer writing to tell me of her inability to sign up for a class, I’d never know there was a problem. That’s why you see me so often on your forums. Without feedback, we’d never learn anything.


Dean

May 25, 2015 at 4:59 am

Hi John,

“Without feedback, we’d never learn anything.” – very, very true!

OK, so I don’t know the plugin Better WordPress Minify myself, but I do know my own issues with minifying files.

Basically, if you minify files it should cause no issues, after all all you are doing is removing comments and spaces that computers don’t need.

The problem comes when a plugin like this tries to change the load position and starts combining files. The plugin’s WP.org site states it should preserve the load order but my guess is that in this case it has failed to do so.

You could set ee_form_section_validation to Not Minify, but I think it might be better to set ee_form_section_validation to Scripts Stay at Original Position.

That seemed to work for me but you may need to play around with it on your site due to differences in JS files: http://take.ms/p0Jh3

Oh, and the Google Gods aren’t perfect either: http://take.ms/OHFiK


Josh

  • Support Staff

June 5, 2015 at 8:10 am

Hi John,

Here’s a little follow up advice that will help you keep your site up and running. Regarding this:

Without a customer writing to tell me of her inability to sign up for a class, I’d never know there was a problem.

You can avoid potentially taking down your live website, disrupting class registration, and ultimately losing income by testing and experimenting on a testing server and test thoroughly before making the changes to your live production website.

This way you don’t have to find out weeks later that a change you made to your site ended up breaking things. Instead, you’ll know right away and can resolve the issue on the testing server!

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