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slidebird
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June 6, 2017 at 8:47 am
Hi
In the confirmation email the amount of ordered tickets does not show up…
see here http://prntscr.com/fgl3eh
In the backend i can see for example someone ordered 4 Tickets for the event … but in the Emails its blank after “Tickets: ”
where can i fix that?
thanks
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Josh
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June 6, 2017 at 12:57 pm
Is “Kategorie IV” the name of the ticket? If so, that’s some extra space there.
You can go to Event Espresso > Messages > Default Message templates to fix this. First you select the message type to edit (likely the Registration Approved for the Registrant), then you check within the [EVENT_LIST] section for some HTML code that looks like this:
<li><strong>Tickets:</strong></li>
<li><ul>[RECIPIENT_TICKET_LIST]</ul></li>
Then, further down the editor page, there’s a [TICKET_LIST] *: section, which should have some html code like this within it:
<li>
<strong>[TICKET_NAME]</strong>
</li>
<li>
Dates/Times:</br>
<ul>[DATETIME_LIST]</ul>
</li>
You can edit the above to suit your preferences.
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slidebird
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June 7, 2017 at 3:32 am
No not the name just the number… i need to know how much tickets one Person has bought… i think this should work by default becaus in the email there is Field called “Ticket:” but no number after that
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Tony
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June 7, 2017 at 3:57 am
The section you have highlighted does not include the amount of tickets as EE does not output the number of tickets by default, it’s a ticket list that loops over each ticket in the registration.
Here is where ‘Tickets:’ is output – http://take.ms/9mxuX
It’s a ticket list rather than a ‘number of tickets’.
As Josh mentioned you can edit the TICKET_LIST section to include additional details for the list, for example you could include the [TKT_QTY_PURCHASED] shortcode to output the number of each ticket purchased.
http://take.ms/XnwDx
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