|
gccmi
|
January 20, 2025 at 9:41 am
I am having an issue when they select their tickets everything shows fine on the event page, they click register now and only the default ticket shows, then they input their information and click proceed to payment options then all of their ticket selections show again. This is confusing them.
|
|
Garth
|
January 20, 2025 at 1:31 pm
Hi, this sounds like caching, which causes things to appear, disappear, then re-appear, etc.
Can you send a link to your page for us to look at? Who is your web host?
|
|
gccmi
|
January 21, 2025 at 5:02 am
I am my own web host. https://www.ingccm.org/events/170th-annual-assembly/ is the link.
|
|
Tony
|
January 21, 2025 at 7:49 am
Ok, so which platform?
Are you using anything to manage the server or just plain vanilla?
Are you using any form of page/object caching on the server? If so, which?
|
|
gccmi
|
January 21, 2025 at 8:08 am
No caching is enabled.
Plesk Obsidian 18.0.66 Update #2 Web Host Edition
ngix is disabled for that domain.
wp-optimize 3.8.0 is installed but cache and minify are disabled
|
|
Tony
|
January 21, 2025 at 8:15 am
Hmm ok.
I’ve managed to reproduce this, and I am currently investigating.
|
