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All registrations CSV report NOT working!

Posted: February 19, 2020 at 9:42 am

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Jeff

February 19, 2020 at 9:42 am

When we click the button “Event registrations CSV report” or “All registrations CSV report”

which is this URL:
https://mikelemoncasting.com/wp-admin/admin.php?page=espresso_batch&return_url=%2F%2Fmikelemoncasting.com%2Fwp-admin%2Fadmin.php%3Fpage%3Despresso_registrations%26action%3Ddefault%26default_nonce%3D19b91ef47f&action=default&registrations_report_nonce=ed70ad8b59&return=default&batch=file&filters=a%3A5%3A%7Bi%3A0%3Ba%3A1%3A%7Bs%3A6%3A%22STS_ID%22%3Ba%3A2%3A%7Bi%3A0%3Bs%3A2%3A%22%21%3D%22%3Bi%3A1%3Bs%3A3%3A%22RIC%22%3B%7D%7Ds%3A4%3A%22caps%22%3Bs%3A10%3A%22read_admin%22%3Bs%3A24%3A%22default_where_conditions%22%3Bs%3A15%3A%22this_model_only%22%3Bs%3A8%3A%22order_by%22%3Ba%3A2%3A%7Bs%3A8%3A%22REG_date%22%3Bs%3A4%3A%22DESC%22%3Bs%3A6%3A%22REG_ID%22%3Bs%3A4%3A%22DESC%22%3B%7Ds%3A5%3A%22limit%22%3Ba%3A2%3A%7Bi%3A0%3Bi%3A0%3Bi%3A1%3Bi%3A10%3B%7D%7D&job_handler=EventEspressoBatchRequest%5CJobHandlers%5CRegistrationsReport&default_nonce=19b91ef47f

We get this ERROR:
Generating file Unknown…
The file will download automatically when done, and then you will be redirected.
An exception of type EventEspressoBatchRequest\Helpers\BatchRequestException occurred while running BatchRunner::create_job(). Its message was Could not create temporary file for job G0C4fTcFMb3LqAG, because: Could not create temporary file, an unknown error occurred and had trace #0 /home/mikelemoncasting/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/batch/JobHandlers/RegistrationsReport.php(53): EventEspressoBatchRequest\JobHandlerBaseClasses\JobHandlerFile->create_file_from_job_with_name(‘G0C4fTcFMb3LqAG’, ‘event-espresso-…’) #1 /home/mikelemoncasting/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/batch/BatchRequestProcessor.php(71): EventEspressoBatchRequest\JobHandlers\RegistrationsReport->create_job(Object(EventEspressoBatchRequest\Helpers\JobParameters)) #2 /home/mikelemoncasting/public_html/wp-content/plugins/event-espresso-core-reg/modules/batch/EED_Batch.module.php(238): EventEspressoBatchRequest\BatchRequestProcessor->create_job(‘EventEspressoBa…’, Array) #3 /home/mikelemoncasting/public_html/wp-content/plugins/event-espresso-core-reg/modules/batch/EED_Batch.module.php(174): EED_Batch->_enqueue_batch_job_scripts_and_styles_and_start_job() #4 /home/mikelemoncasting/public_html/wp-content/plugins/event-espresso-core-reg/modules/batch/EED_Batch.module.php(139): EED_Batch->enqueue_scripts_styles_batch_file_create() #5 /home/mikelemoncasting/public_html/wp-includes/class-wp-hook.php(286): EED_Batch->enqueue_scripts(‘admin_page_espr…’) #6 /home/mikelemoncasting/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #7 /home/mikelemoncasting/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #8 /home/mikelemoncasting/public_html/wp-admin/admin-header.php(104): do_action(‘admin_enqueue_s…’, ‘admin_page_espr…’) #9 /home/mikelemoncasting/public_html/wp-admin/admin.php(233): require_once(‘/home/mikelemon…’) #10 {main}


Josh

  • Support Staff

February 19, 2020 at 9:50 am

Hi Jeff,

The error message you saw is saying that Event Espresso can’t write to the /uploads folder on your server. This is usually caused by not having the correct file/folder permissions. You can contact your host and ask them to verify the permissions on your server and let them know that WordPress needs to be able to write to the /uploads directory. You can even send them the full error message.

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