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_designandinternet
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July 8, 2016 at 3:22 am
Hi there,
Trying to pull a ‘All Registrations CSV Report’ – which is not working correctly – long string error is what appears:
http://d.pr/i/8Imb
Any suggestions how this is resolved? Running: Event Espresso 4.9.2.p
Thank you,
Mark
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Tony
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July 8, 2016 at 4:07 am
Hi Mark,
This is caused when you site does not have the correct permissions on the server, or the permissions are to restrictive. EE is attempting to create a new temporary folder within /wp-content/ and is unable to do so.
If you add this line of code:
define( 'EE_USE_OLD_CSV_REPORT_CLASS', true );
Within your wp-config.php file, somewhere before the line:
/* That's all, stop editing! Happy blogging. */
EE will switch to another CSV export method that does not create temporary files on the server. Does it work then?
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_designandinternet
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July 8, 2016 at 4:15 am
Where does this go Tony:
If you add this line of code:
define( ‘EE_USE_OLD_CSV_REPORT_CLASS’, true );
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_designandinternet
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July 8, 2016 at 4:15 am
Sorry just reread the thread.
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Lorenzo Orlando Caum
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July 9, 2016 at 10:39 am
Hello,
It can be added to your wp-config.php file. Towards the middle is a safe location and it is usually located in the WordPress root for your site. This is where the wp-content, wp-includes, and wp-admin folders reside.
The WP root can be accessed by logging into your WordPress site using an SFTP or FTP login and your web host would have this information.
—
Lorenzo
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mborlongan
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July 10, 2016 at 7:13 pm
I’m actually experiencing the same issue.
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Tony
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July 11, 2016 at 7:17 am
@mborlongan
We received your support token request and contact your through that. If you have any problems please let me know.
@_designandinternet
Did adding the above code work for you?
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_designandinternet
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July 14, 2016 at 7:22 am
Hi Tony
Not resolved yet as developer still wading through bug list.
Will let you know if this has been successful.
Thanks
Mark
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