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All event single pages are blank

Posted: September 20, 2018 at 12:35 am

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lisawandl

September 20, 2018 at 12:35 am

Hi,

All event pages on my website are blank, rather than displaying the event information.

e.g. the Event List page displays, but when you click “View Details” for an event, it just displays the website header and footer, but no event.

https://coachingaust.com/event-list/

PHP Version: 7.2.9-1+ubuntu16.04.1+deb.sury.org+1

MySQL Version: 5.7.19

Event Espresso Version: 4.9.67.p

WordPress Address (URL): https://coachingaust.com

Site address (URL): https://coachingaust.com

WP version: 4.9.8


Tony

  • Support Staff

September 20, 2018 at 3:13 am

Hi there,

If you temporarily switch to a default theme such as twentyseventeen, do the event details display then?

You can switch themes without affecting your users using the Theme Test Drive plugin.


lisawandl

September 20, 2018 at 7:24 pm

Hi Tony,

I tried Twenty Seventeen and yes, the events display properly.

Though I also discovered with a clone of the site working locally, if I revert the PHP version back to 5.6, the events display properly using the current live theme.

Does this suggest that the theme we are using is outdated?

Robey


Josh

  • Support Staff

September 20, 2018 at 7:50 pm

Yes. The theme needs to be updated to be compatible with PHP 7. Until that can be done the site should stay on PHP 5.6.

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