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Riches
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August 11, 2023 at 7:48 am
We’re using version 5.0.8.p and suddenly all the Event Espresso pages within the admin section of WordPress hang and end up with a blank white screen.
All other pages within the admin section of WordPress are working fine.
The public pages which have events on are fine and can be accessed normally.
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Tony
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August 11, 2023 at 10:09 am
Hi there,
A white screen means a fatal error is being thrown and we’ll need the error to narrow this down.
Can you check the server’s error logs to see if the error shows up there?
If not I can check into this but I’ll need both WP Admin and FTP credentials which you can send over using this form:
https://eventespresso.com/send-login-details/
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Riches
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August 14, 2023 at 3:09 am
Hi Tony,
I’ve just sent you the login details.
Look forward to hearing from you.
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Tony
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August 14, 2023 at 7:49 am
Hi there,
I’ve replied directly via email but it looks like the credentials are invalid, can you check and re-send, please?
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