|
Wonderful2016
|
March 29, 2016 at 5:17 am
In the basic configuration without any modification, all email are sending twice to all – admin and customer.
Seems to be not a common event espresso task, but I can not figur out what is the cause…
|
|
Josh
|
March 29, 2016 at 9:38 am
Hi there,
Can you go into the Message templates editor for one of the emails, and do a test send? Does it send once or twice there?
|
|
Wonderful2016
|
March 29, 2016 at 5:00 pm
I do not get it – tried to find documentation and usabiltiy in the backend together, it is confusing how to handle messaging. I am missing a straight concept how to handle messaging. Not to speak about templates and coding…
I don not find how to send a single TESTEMAIL, as i am afraid I am not sure if the whole data-system get this mail…
|
|
Josh
|
March 29, 2016 at 5:07 pm
No worries, and you don’t need to edit the message templates. Instead, you’re going to send a test message to your email address. Can you go to Event Espresso > Messages, then click on one of the edit links below a message type. Then, you’ll see a Test Send form, and it will look like this.
|
|
Wonderful2016
|
March 30, 2016 at 1:45 am
>Yes – found test email field and was sending ticket message with Print your ticket:
Email was sending twice adhoc – Link on email “Print Ticket” not active with test email, LEADING to HOME Page
|
|
Tony
|
March 30, 2016 at 4:56 am
Are you using any SMTP plugins to send the emails or are you using your the setup provided by your host?
Link on email “Print Ticket” not active with test email, LEADING to HOME Page
That’s correct, the test emails do not use real registration data so often the links will not work.
|
