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All add-ons are requiring a purchase

Posted: December 10, 2014 at 3:07 pm

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Tammy Hornek

December 10, 2014 at 3:07 pm

I have a business license and was supposed to have access to 19 add-ons in EE3. I am trying to set up my site–and it’s requiring I buy all my add-ons an I can’t find a download link. Please help… I really gotta get some work done today!


Lorenzo Orlando Caum

  • Support Staff

December 10, 2014 at 5:01 pm

Hi Tammy, earlier this year you asked us to make a change to your account and we made that change for you.

Could you contact us via the email below so we can review that change with you?

sales [at] eventespresso.com


Lorenzo


Tammy Hornek

December 11, 2014 at 8:24 am

Thank you, Lorenzo! When my account was reset back to EE3, it was incorrectly set to a Personal License. I had purchased a Business License. The update was made, last night.

So I have the access I need, now.
(Although the title under my profile pic still incorrectly states “Personal license) But I don’t care… its working. 🙂

Thank you!

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