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All-Access Ticket

Posted: July 12, 2016 at 8:23 am

Viewing 25 reply threads


dancefusionusa

July 12, 2016 at 8:23 am

Hi,I would like to find out whether it is possible to sell an All-Access Tickets consist of several events? Is it possible to have the ticket scanner plugin scan each of the event from the All-Access ticket individually?


Tony

  • Support Staff

July 12, 2016 at 8:48 am

Hi there,

Currently you can not create a ticket that would be usable across multiple events within a single registration.

You can create a ticket that spans across multiple datetimes within a single event, but not one that gives access to multiple datetimes across different events.


dancefusionusa

July 12, 2016 at 9:20 am

So is there a work around? We sell a single All Access ticket that gives access to multiple events at different times. With the current limitation how do you suggest I handle this situation?


Tony

  • Support Staff

July 12, 2016 at 9:24 am

You could use the EE4 User Integration add-on to limit free tickets to logged in users with a specific capability on their account, then your ‘All Access Ticket’ would actually be a membership to the site that allowed the users to purchase those free tickets.

Would that work?


dancefusionusa

July 12, 2016 at 9:35 am

Let me try. Hopefully it’s a simple process because clients don’t like complicated registration.


dancefusionusa

July 17, 2016 at 6:12 am

Could you please provide more step-by-step details on how to set this up? I have installed and start to set up the user integration add-on. And now the all-access event will auto-create user with registration. And make the associated free events under all-access ticket only available to members. Now I’m going to install S2member plugin. Do I need this plugin? Is it to create a user level only to view the free tickets? Can I limit 1 free ticket purchase for each member? Trying to prevent members purchasing all-access ticket to print each associated free ticket multiple times. Please advise. Thank you.


dancefusionusa

July 18, 2016 at 11:22 am

This is the second part of my questions. How do i tie-in the all-access event with the other individuals event? Right now user can get the individual tickets even they haven’t purchased the all-access ticket. How can I limit this? Please advise ASAP I’m on a deadline today…. Please help…


dancefusionusa

July 18, 2016 at 10:53 pm

Anybody please help?


Tony

  • Support Staff

July 19, 2016 at 6:00 am

I have installed and start to set up the user integration add-on. And now the all-access event will auto-create user with registration. And make the associated free events under all-access ticket only available to members.

You don’t want to automatically generate a user based on the registration information, you need to handle the account creating and membership through the membership plugin.

Basically what your doing is creating a membership for your site, the user purchases a membership and his account is assigned a specific capability.

Within your events that you want the user to have access to you set the minimum ticket capability of the ‘free ticket’ to the capability that was set on the membership. That means only users that have that membership can purchase the ticket. Its not that EE will create a ticket that creates a membership, your membership plugin creates a member with a membership and a specific capability, EE then check the member for a capability for them to purchase the free ticket. So…

Now I’m going to install S2member plugin. Do I need this plugin? Is it to create a user level only to view the free tickets?

Yes you need a membership plugin, does it need to be ‘that’ plugin… no, but you need to use a membership for the above.

Can I limit 1 free ticket purchase for each member? Trying to prevent members purchasing all-access ticket to print each associated free ticket multiple times. Please advise. Thank you.

Not without custom development. You’ll need to monitor the ticket purchases and compare them when the user selects another ticket, this is not something provided within EE.

This is the second part of my questions. How do i tie-in the all-access event with the other individuals event? Right now user can get the individual tickets even they haven’t purchased the all-access ticket. How can I limit this?

There seems to be a misunderstanding of how this should work. Please read the above as ths ‘All access ticket’, isn’t a ticket it’s a membership through the membership plugin.


dancefusionusa

July 19, 2016 at 8:08 am

Is there a way to sell a bundle of 4 tickets? Force user to buy 4 different tickets at a lower rate? This is the only way I can think about selling the All-access tickets. I rather avoid creating memberships on top of EE. I already have a store set up using WooCommerce and the “My Account” page can be confusing.
I don’t understand why there is no option for All-Access ticket that consist of several tickets with scannable barcodes.


Tony

  • Support Staff

July 19, 2016 at 8:22 am

Is there a way to sell a bundle of 4 tickets?

You can create a ticket bundle within a single event:

https://eventespresso.com/wiki/create-ticket-bundle/

Force user to buy 4 different tickets at a lower rate?

I’m not sure what you mean here? Can you explain further.

I don’t understand why there is no option for All-Access ticket that consist of several tickets with scannable barcodes.

The important part you missing from that statement is ‘across multiple events‘ you want a ticket single ticket that provides access to multiple different events, correct? Basically open ended tickets that can be used on any event or is it something else?

EE wasn’t designed for registrations to span across multiple events so currently there’s no way to associate a ticket with datetimes within another event.

Registrations are assigned to tickets, which are assigned to datetimes which are assigned to Events.

You can create a ticket that spans multiple datetimes in the same event, but not multiple events.


dancefusionusa

July 19, 2016 at 8:57 am

Basically here is the scenario:
All-Access Ticket consist of:
– Event A Ticket at August 1, 2016 8pm
– Event B Ticket at August 2, 2016 7pm
– Event C Ticket at August 3, 2016 9pm
– Event D Ticket at August 4, 2016 8pm
This All-access ticket is a bundle of those 4 tickets being sold at a lower price compare to buying each event ticket individually.
So it is possible to bundle these 4 tickets and sell them at a lower price compare to selling them individually? Are they going to be a new ticket creation or just using existing ticket and just add new settings?


Josh

  • Support Staff

July 19, 2016 at 10:50 am

It’s possible if you set up Events A-D as date times within one event. Then you set up one ticket for each date time, and a fifth ticket that’s good for access to all 4 date times.


dancefusionusa

July 19, 2016 at 9:54 pm

Could you please provide more details as how to set this up in the EE4 admin? How is the fifth ticket made to relate to the other 4 tickets? Please advise. thanks.


Seth Shoultes

  • Support Staff

July 19, 2016 at 11:28 pm

You would create four datetimes and four corresponding tickets, like in this screenshot: http://www.screencast.com/t/xPyEkjE0016

Then create a fifth ticket that includes all of the datetimes, like this: http://www.screencast.com/t/xxsTkGNic8

Hope that helps 🙂


dancefusionusa

July 20, 2016 at 5:11 am

Thank you for your reply. So all of those data in the same Event entry? So 1 Event has 4 Dates and 5 Tickets? When I tried this, in the front-end shows the All-Access event with 5 tickets and 5 ticket selectors (for quantity). Is there a way to auto populate the quantity of 4 tickets when the All-Access ticket is selected? How can I make sure the quantity of the All-Access ticket sync with the quantity of the other 4 tickets?


Tony

  • Support Staff

July 20, 2016 at 7:43 am

So all of those data in the same Event entry? So 1 Event has 4 Dates and 5 Tickets?

Yes, Seths example is a single event with multiple datetimes within that event, then tickets for each datetime and finally a single ticket assigned to all of the datetimes in the event.

When I tried this, in the front-end shows the All-Access event with 5 tickets and 5 ticket selectors (for quantity).

That’s correct, you can either purchase a ticker for any (or all) of the individual dates by selecting each of the individual date tickets OR just select an All Access ticket for access to each of those datetimes.

Is there a way to auto populate the quantity of 4 tickets when the All-Access ticket is selected?

You want 4 tickets assigned to each datetime whenever someone buys a all access ticket? Or do you mean add a single purchase to each of the dates?

How can I make sure the quantity of the All-Access ticket sync with the quantity of the other 4 tickets?

With the setup Seth share EE will do that for you.

Can you link em to the event you created? I’ll break this down further for you so you can follow, but I want to use the same event setup you have right now so you can follow along.


dancefusionusa

July 20, 2016 at 8:19 am

What is the best way for me to give admin access to my site for you? You can have a better idea by actually looking at the real thing… some has been “lost in translation”…


Tony

  • Support Staff

July 20, 2016 at 8:24 am

You can use this form:

https://eventespresso.com/send-login-details/


dancefusionusa

July 20, 2016 at 8:46 am

The All-Access ticket include all the other 4 tickets. They are not separate. I want 4 tickets assigned to each datetime whenever someone buys a all access ticket.I don’t need buyer to be able to purchase individual ticket separately. I need them set this way so each buyer can print ticket for each individual event and get the QR code scanned at the door. The All-access ticket which consist of these 4 events need 4 tickets. I have tried your instruction, please check if they are correct. Please only check the ALL-ACCESS and PREMIER ALL-ACCESS tickets. The other ones are okay. Not to be confused.


Tony

  • Support Staff

July 21, 2016 at 3:25 am

The All-Access ticket include all the other 4 tickets. They are not separate.

They are separate, your not linking tickets together (you can’t do that), your creating a ticket that applies to all of the datetimes within an event.

I want 4 tickets assigned to each datetime whenever someone buys a all access ticket.

So a single purchase of the all-access ticket should be scanable 4 times on each datetime?

I don’t think that is what you need, but if you could clarify I’ll explain further.

I need them set this way so each buyer can print ticket for each individual event and get the QR code scanned at the door. The All-access ticket which consist of these 4 events need 4 tickets.

That’s not how it works with EE.

Your all access ticket can be used on ANY of the datetimes you have assigned to the ticket. So they use the same ticket for each different ‘event’ (which is actually a datetime, correct?).

So you have an ‘All Access’ ticket here – http://take.ms/CszIe

So when you make a single purchase of that ‘All Access’ ticket a sold value is added to EACH of the datetimes it is assigned to, not you have 3 individual purchases of that ticket and each of those sales added a value to the ‘Sold’ value for all of the datetimes?

That means the single ticket sale applies to all of them, which means the same ticket can be used on ALL of those datetimes and is the correct way to setup a ticket to have access to all of the datetime within an event.

Is that not what your looking for?


dancefusionusa

July 21, 2016 at 4:17 am

So as long as I have the 4 event dates created for the all-access ticket then the same ticket barcode or QR code can be scanned repeatedly to keep track whether the buyer has attended the event?


Josh

  • Support Staff

July 21, 2016 at 8:52 am

When you write “scanned repeatedly”, do you mean “scanned for each event the ticket is good for”? If so, yes.


dancefusionusa

July 21, 2016 at 9:29 am

The bar code or QR code will automatically recognize the event based on the time?


Josh

  • Support Staff

July 21, 2016 at 11:28 am

No. When you go to the Barcode Scanner page, you’ll see a step 2 that says Choose Date-time. It’s there where you select the date time that you want to scan tickets for.


dancefusionusa

July 22, 2016 at 1:31 am

ok thank you. i tried it and saw it.

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