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After upgrade – add on's gone

Posted: April 6, 2023 at 12:04 pm

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lauriedougherty

April 6, 2023 at 12:04 pm

All of the ad on’s that I have paid for – I have event expresso All add ones are gone. It wants me to repurchase them? Do I need to redown load them all again?


Tony

  • Support Staff

April 6, 2023 at 1:03 pm

Hi there,

When you say it wants you to repurchase them, where do you see that?

Are they listed on the site in Dashboard -> Plugins still?

If you just updated Event Espresso core it won’t have deleted the addons, those are separate plugins and we don’t remove those on updates.


lauriedougherty

April 6, 2023 at 2:16 pm

Last night they all showed up on the purchase add on’s. Today they are in the activated plug ins. Its a miracle ๐Ÿ™‚


Garth

  • Support Staff

April 6, 2023 at 3:00 pm

Glad to see miracles in your life. ๐Ÿ™‚

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