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After installing EE 4.6.6.p, Support License Key is not working

Posted: February 16, 2015 at 6:29 pm

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Jacob Chung

February 16, 2015 at 6:29 pm

After installing EE 4.6.6.p, Support License Key is not working, the key color is still red.
and below is my first event link,
http://www.highwoodhealth.org/events/10-day-premier-health-program/
but after select the Qty, and hit register now button,
and I have blank page, please help what to do.
Thanks
Jacob


Garth

  • Support Staff

February 16, 2015 at 7:29 pm

Hi Jacob,

I’ve reset your license key so it’s no longer associated with your domain and the address /wordpress. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.

When I try to register for your event, I don’t have any problems getting to the registration form: http://www.screencast.com/t/6bLdEPW0elW2


Jacob Chung

February 16, 2015 at 7:37 pm

thank you so much, it is working fine now.

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