Support

Home Forums Event Espresso Premium After closing of Registration wrong price????

After closing of Registration wrong price????

Posted: September 7, 2013 at 12:03 pm

Viewing 5 reply threads


Suhaib Siddiqi

September 7, 2013 at 12:03 pm

After Registration of an even is close, if a visitor click on Add to cart, he see a outrageous total. See blow
Total $ 1000000.00
Refresh Total

Then if he clicks on button to complete Registration information then, he see following. Why an outrageous Total and option to complete Registration information? It should notify user that Event has closed and Tickets are not available. The link to my site is http://www.bostondesiconnection.com
Thank you! Your registration is confirmed for 1 Boston Desi Connection events
A confirmation email has been sent with additional details of your registration.


Suhaib Siddiqi

September 7, 2013 at 12:26 pm

Go to this link of a closed event http://bostondesiconnection.com/saheb-bibi-aur-gru-dutt-the-musical/ and click on Buy Tickets icon. You will notice issues I mentioned above.


Josh

  • Support Staff

September 9, 2013 at 11:13 am

Hi there,

There’s a security feature that checks for a valid price type for the events in the cart. Since they’re trying to add an event that is closed for registration, the system isn’t getting a valid price type.

We’re testing out some refinements to the cart feature for Event Espresso 3.1.35 where it will display an error message stating that the event is no longer open for registration and can’t be added to the cart. In the meantime you can avoid this by removing any add to cart links that point to events that are no longer open for registration.


Suhaib Siddiqi

September 9, 2013 at 5:42 pm

Thanks Josh. I look forward to the 3.1.35.


Josh

  • Support Staff

September 10, 2013 at 2:17 pm

You’re welcome. There should be an update posted on the site anytime now.


Suhaib Siddiqi

September 10, 2013 at 2:24 pm

Thanks Josh for the update.

Viewing 5 reply threads

The support post ‘After closing of Registration wrong price????’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso