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Advice on Ticket Setup

Posted: July 31, 2016 at 1:35 pm

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Steve

July 31, 2016 at 1:35 pm

Hi There,

Hoping I can get someone to lean in on the best way to setup tickets for my event.

My use case is relatively complicated!

I need to offer three prices for each ticket type – earlybird, normal, late bird – based on time. This is no problem as we have ticket timings! Great

What I’m struggling with is we are a gender balanced dance event.

As a result, I want to offer:

– Male Ticket
– Female Ticket

In order to gender balance these, I’ll be keeping the available numbers low so I can manually adjust (as there is no way to do this in the system!). If anyone can think of a way to have the system gender balance this on the fly, let me know! (e.g. Female is +20% of male, mark on hold)

– Couples Ticket
For when the female tickets have sold out, I want to be able to offer a couples type ticket as they’re automatically gender balanced. This is the problematic one – its essentially two registrations in one… but presumably the system will only collect one set of details. Anyone got any ideas for how if someone selects this, I could force the system to collect two people’s worth of data?


Josh

  • Support Staff

August 1, 2016 at 7:43 am

Here’s a recommendation, and you’ll note that it’s quite a bit different than how you have already set things up:

1) You initially set up only two tickets (one for male, one for female), and you set the ticket’s price to equal the late bird ticket price. Having only 2 ticket options simplifies the ticket selection process.

2) You set the Ticket qty for each to 50% of the actual event limit. Then you set the date time limit to be 100% of the actual event limit.

3) You set up two discounts in the Event Espresso > Promotions admin. One discount is for the early discount price, the other discount is for the normal price. You can set those discounts to start and expire on a specific date. The discounts are automatically applied when you leave the Promo Code field blank.

For when the female tickets have sold out, I want to be able to offer a couples type ticket as they’re automatically gender balanced.

That’s no problem at all. When you add that couple ticket type to the event, you set its Minimum Quantity to 2 and its Maximum Quantity to 2, then you check the box(es) under Questions for Additional Registrants. Here’s a screenshot that shows how:

https://www.evernote.com/shard/s4/sh/9e44fd24-7591-4e1e-a1c6-fbf126773647/7f73e0074e20a1d9d1f7920b42d7d048


Steve

August 1, 2016 at 2:03 pm

Hey Josh,

Thanks so much for this, that really really helped! Much better now! I’d no idea the batch ticket system was built in.

One thing I am finding is that the promo codes don’t apply across the system – if I’ve understood correctly all I should need to do is add the promo with no code – but when does this get applied?

What I’ve done to date is apply it on a per ticket level. This may actually be better as I have an additional ticket for another workshop which needs to not be affected by the other promos… I’m presuming your method would reduce the price of all tickets in the event.

Also I have another use case which is a discount for int’l attendees. I’m thinking it IS better to add additional tickets for this, partly to make it easier for people to find in the ticket selector vs using a code. Any thoughts? are there disadvantages to adding additional tickets?

Thanks again!


Josh

  • Support Staff

August 1, 2016 at 2:30 pm

Not really, other than more rows in the ticket selector which might look a bit cluttered, but there’s the potential marketing benefit where they’ll see that they’ll get a better price if they buy now instead of buying later.

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