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Advanced Payment Pro – do not see Stripe option

Posted: April 2, 2020 at 10:18 am

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nimbletoad

April 2, 2020 at 10:18 am

Hi, we purchased the Advanced payment pro and do not see an option for configuring Stripe. We purchased it based on this explanation on your overview page “You can connect different merchants accounts for payment services that we support. Popular payments services with our event organizers are Stripe, PayPal, Authorize.net, and Braintree. We also support other online payment services.”


Josh

  • Support Staff

April 2, 2020 at 11:03 am

Hi,

You’ll actually need to install the Stripe gateway add-on first. This is available to download from your account page.

Then, with both the Stripe add-on activated and the Advanced payment methods pro plugin activated, you’ll be able to “duplicate” the Stripe payment method and configure each instance with its own Stripe account.

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