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Admin unable to access Organization Setting Page

Posted: January 29, 2018 at 7:28 pm

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tixeventsadmin

January 29, 2018 at 7:28 pm

Hello.. i have numerous glitches with my EE4 installation, starting with the fact that i cannot upade my Suppor Key to get auto updates because when i try to access the URL it tells me I cannot access that page due to insufficient permissions. Is there a way to override the admin permissions so i can access my settings page?

Thanks


Tony

  • Support Staff

January 30, 2018 at 3:43 am

Hi there,

If can you go to:

{your domain}/wp-admin/admin.php?page=espresso_maintenance_settings&action=data_reset

Click to reset EE capabilities – http://take.ms/qJCXX
(make sure you click to reset the caps and nothing else or you will lose data).

That will confirm your admin account has all of the correct capabilities.

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