Support

Home Forums Event Espresso Premium Admin email on registration for certain event or category only

Admin email on registration for certain event or category only

Posted: October 22, 2018 at 4:55 am

Viewing 1 reply thread


whr-admin

October 22, 2018 at 4:55 am

We have a number of events bookable online, and have now added a category of ‘Merchandise’. We’d like admin email notification of all orders placed for merchandise, but not for each event ticket sold.

I can see we can create custom email templates, but can’t see how you can change the trigger for these … any ideas if this is possible?


Tony

  • Support Staff

October 22, 2018 at 9:01 am

Hi there,

Ok, so, what you can do is set default message templates not to send an event admin notification, then create a custom template for the Registration Approved message template (and possibly others depending on your specific needs) that does send the event admin notification and set that custom message template on all ‘Merchandise’ events when you create them.

However, if you are combining registrations using the Multi Event Registration add-on EE uses the default message templates, so you wont receive notifications for those registrations.

I can provide more details on how you would set this up, but does it sound like it will work for your use case?

Viewing 1 reply thread

The support post ‘Admin email on registration for certain event or category only’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso