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Admin confirmation email not being received

Posted: November 9, 2024 at 12:49 pm

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FoodSafety

November 9, 2024 at 12:49 pm

When a customer purchases a ticket they received an email confirming their purchase; however, I, as an administrator, never receive an email. The following steps were tried but to no avail:
Disabled all plugins except Events Espresso and still having this issue.
Increased WP memory limit from 40MB to 512MB.
Changed the admin author user on the test event to set a different admin email.
Did a reset WP Role capability for the Events Espresso plugin.


Tony

  • Support Staff

    •

November 11, 2024 at 5:53 am

Hi there,

We received your support token request and I have replied directly via email.

Please follow up there and we can investigate further.
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Support forum for Event Espresso 3 and Event Espresso 4.
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Updated by Tony 6 days, 18 hours ago ago

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