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Admin Approval Question for Registration

Posted: September 3, 2014 at 9:10 am

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nceyecare

September 3, 2014 at 9:10 am

I have an event set to “not approved” so that I can manually approve attendees. When I want to approve them and allow them to pay, do I change the status to pending payment or approved? From the forums it seems like I should change it to “approved”, but for my tracking purposes it’d be better to have them as pending payment so they come-up on that list until they are paid. At the point of payment, I’d then like the payment approval email to go out which has customized information for them. Any insight into the use of this pre-approval feature is appreciated!


Garth

  • Support Staff

September 3, 2014 at 2:15 pm

That’s right, Lauren.

After changing the registration status to “Pending Payment” then you can also trigger a Payment Reminder message so they know you are ready for them to pay. You can see that button in the actions on the right or in the Transaction details page.

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