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Hideout Theatre
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October 30, 2015 at 11:48 am
It looks like the available ticket stock is not changed until someone completes registration and payment. Is that correct?
How do I stop a situation where there is 1 ticket left and two customers simultaneously add it to their cart and then check out? Is there a way to make adding a ticket to the cart decrease the number of tickets remaining? And then return the ticket to available stock if the purchase isn’t completed within a certain window of time?
Returning the ticket is less vital than decreasing the available tickets when one is added to the cart. I am worried about over-selling a venue.
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Hideout Theatre
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October 30, 2015 at 11:58 am
I just created a datetime with a limit of 1, and added a ticket that had a limit of 1. I was able to have two different sessions open in incognito windows, and each added a ticket to the cart and checked out successfully. I approved both transactions in the backend and it let me oversell the event.
The Datetime has a limit of 1 and shows 2 tickets sold. This seems like a pretty major bug.
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Josh
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November 2, 2015 at 12:55 pm
Hi there,
There’s a branch of Event Espresso core that includes fixes for the pretty major bug, and it’s requiring some pretty major testing. You can download the latest build of the branch that fixes this issue from github:
https://github.com/eventespresso/event-espresso-core/tree/BUG-8698-ticket-sellouts
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Hideout Theatre
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November 2, 2015 at 1:46 pm
This is great news. I’ll keep an eye on this.
Do announcements with a list of bug fixes get posted when a release goes out?
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Josh
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November 2, 2015 at 1:48 pm
They get listed in the changelog.
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