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Address optional

Posted: August 13, 2024 at 11:57 am

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wmnf

August 13, 2024 at 11:57 am

I have gone under Registration Form and made all the address fields optinal including Address, City, State, Zip and Country. However, the form still has red asterisks indicating they are required. I cannot find settings for this on the event itself. An example is …

https://www.wmnf.org/wmnf_events/rollin-with-the-dudes-and-dudettes-a-wmnf-bowling-party/


Sam

  • Support Staff

August 13, 2024 at 1:23 pm

Hi There,

I’ve tested the above and cannot see the address fields at the registration:

https://tinyurl.com/29uvoh5g

Are you referring to anything else? Please confirm with a screenshot for better understanding.


wmnf

August 13, 2024 at 1:31 pm

If you click to the Payment Options, you’ll see the address fiels. Is that a different setting somewhere or can be optional?


Sam

  • Support Staff

August 13, 2024 at 1:39 pm

So, the addresses you have mentioned are not a part of the EE registration form but a part of the payment method where the payment method wants the full information of the payee which cannot controlled by EE.


wmnf

August 15, 2024 at 5:19 pm

Oh ok, now I see. So, we use Braintree for processing. Our Braintree AVS only needs the zip code in the card details to process. Is there any way to process without requiring that the other address information above the card details? Should that be controlled in our Braintree settings?


Rio

  • Support Staff

August 15, 2024 at 11:13 pm

Right, After Registration, the payment your client chose loads their forms.

You can check with braintree if there’s option to customize that.

But we may have snippet for that one, check this guide.
https://eventespresso.com/wiki/braintree-payment-gateway/#:~:text=from%20Braintree.-,Customizations,-Our%20support%20team

In adding Snippet, we suggest to create a plugin. Here’s the guide.
https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/

thanks

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