Support

Home Forums Event Espresso Premium Address for cheque payments

Address for cheque payments

Posted: May 28, 2018 at 7:36 am

Viewing 2 reply threads


Richard Wilding

May 28, 2018 at 7:36 am

Dear EE,

Where can I change the address stated at the bottom of emails being sent out after users choose the cheque option?

I have entered a new address in the Address Payable field under ‘Payment methods / Cheque’ but the emails are still sent out with the old address at the bottom of the email, as shown below:

Please send your cheque, payable to ‘XXX’ to the address below. Please write the registration code shown above and / or event title on the back of your cheque. Your registration will then be confirmed by email upon receipt.

Payable to: XXX

Payment Address:

XXX


Tony

  • Support Staff

May 29, 2018 at 4:35 am

Hi there,

EE does not include those details in the email by default, can you let me know what the subject for the above email is?

Assuming it hasn’t been changed from the default and it is ‘Registration Pending Payment’ then it’s the ‘Registration Pending Payment’ email sent to the ‘Primary Registrant’.

So if you go to Event Espresso -> Messages -> Default Message Templates -> Registration Pending Payment -> Primary Registrant – http://take.ms/mBaHM

Do you see the text you are referring to there?


Richard Wilding

May 29, 2018 at 8:55 am

Thank you, this worked

Viewing 2 reply threads

The support post ‘Address for cheque payments’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso