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Additional Payment Method Accounts

Posted: April 24, 2023 at 9:52 am

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Vaswcd_Admin

April 24, 2023 at 9:52 am

I am trying to set up additional Payment Accounts. I do have Payment Method Pro and in following the instructions it states “you can set up additional payment gateway accounts to use for other events. First, you click on the button to Activate Another Payment Method which appears towards the top of the payment methods settings screen. ” Activate another payment method is not an option under settings.


Garth

  • Support Staff

April 24, 2023 at 11:56 am

The payment method that you want to duplicate or set up another account for first has to be active, other wise it won’t show that button. Notice in this screenshot that PayPal Commerce is active, and the “Activate Another PayPal Commerce Payment Method” button is visible: https://www.screencast.com/t/UwhLlTP6jA38


Vaswcd_Admin

April 24, 2023 at 12:21 pm

Ok, My screen does not look like that. I do not have a PayPal Commerce button. I Have a PayPal express button
https://drive.google.com/file/d/1vYOdPGsmyOSpumdTF5hxStxC3HMT584f/view?usp=sharing:(


Vaswcd_Admin

April 24, 2023 at 12:30 pm

I think I figured it out. It seems that I have something else activate that makes Payment Method Pro deactivate.
“Payment Methods Pro addon was deactivated because Multi Event Registration was also active, and the two are incompatible.”


Garth

  • Support Staff

April 24, 2023 at 3:12 pm

Yes, that’s right. Do you understand the logic?

You cannot allow someone to purchase tickets in the same transaction from separate events that pay out to different payment accounts. That would require the payments to be split into separate transactions and send multiple payment transactions all within one transaction.


Vaswcd_Admin

April 25, 2023 at 6:55 am

Yes, thank you!

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