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Additional Attendee questions not showing up

Posted: January 2, 2018 at 12:38 pm

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ambrose

January 2, 2018 at 12:38 pm

Hello I’m using WordPress 4.9.1 and Event Espresso 3.1.37.12.P.

I also use Tracks for the Theme and am pretty light on plugins but do use Gravity Forms.

I have already tried deactivating plugins and going to the generic wordpress theme, neither of which fixed the issue.

I have tried two different methods of displaying an additional question “Title” (besides name and email for additional attendees. One was to add the question, add it to a question group, and then within the event check the box in the sidebar like so: https://i.imgur.com/ZwNuNyX.jpg

I also tried just adding that question to the my primary question group like so: https://i.imgur.com/aFJ5mRx.jpg

In neither scenario does the question show up for the additional attendees: https://i.imgur.com/p76G6ov.jpg

Any help with next steps or a work around to get this additional question displayed to additional attendees would be great. Thanks in advance.


Tony

  • Support Staff

January 2, 2018 at 1:49 pm

Hi there,

Within the ‘Event Options’ section, set to the ‘Additional Attendee Registration info?’ option to ‘Full Registration Information’ – http://take.ms/HAdGm

Update the event and retest, does it work as expected then?


ambrose

January 2, 2018 at 2:03 pm

Awesome, that worked. Thanks for your help!


Tony

  • Support Staff

January 3, 2018 at 2:42 am

You’re most welcome 🙂

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