Support

August 3, 2015 at 10:14 am

Here is the link: http://testsite.scshroom.org/events/

What is driving me crazy (and this may be a DIVI theme issue) is that the “Events List” page that comes with EE and that I added to my main navigation is brutal and doesn’t display anything that the user can visually see in order to register for the event. It just shows a green “active” button and the title and a goofy description (which I cannot style) I need the Events List page in my main navigation to display better information and a register button so that the user is directed to the actual ticket/event (although this is a post and not a page right?) I am having a lot of trouble figuring out how to get the “Event List” page/post to display helpful information and a register now button.

August 3, 2015 at 11:38 am

Here is all the custom CSS that I’m using in my child-theme on DIVI:

/*
Theme Name: Divi child Theme
Theme URI: http://www.elegantthemes.com/gallery/foxy/
Description: Foxy Child Theme
Author: Elegant Themes
Author URI: http://www.elegantthemes.com
Template: Divi
Version: 2.2
*/

@import url(“../Divi/style.css”);

/* =Theme customization starts here

__________________________________________________*/
.et_right_sidebar.single-espresso_events #left-area {
width: 100%;
}
.single-espresso_events #sidebar {
display: none;
}
.et_right_sidebar.single-espresso_events #main-content .container::before {
display: none;
}

.et_pb_slider .et_pb_slide {
height: 765px !important;
}

.et_pb_section {
padding: 0;
}

et_pb_section_6 { padding:5px 0; }

.et_pb_section_6 .et_pb_row { padding: 5px 0; }
.et_pb_portfolio_item { margin-bottom:0 !important; }

.entry-meta{display:none;}

/* START EE EVENT PAGE FULL WIDTH */
.single-espresso_events .content-area {
width: 100%;
}
.single-espresso_events .widget-area {
display: none;
}
/*END EE EVENT PAGE FULL WIDTH */
/* Event List */
.post-type-archive-espresso_events #sidebar {
display: none;
}
.post-type-archive-espresso_events #content {
width: 100%;
}
/* Single Event */
.single-espresso_events #sidebar {
display: none;
}
.single-espresso_events #content {
width: 100%;
}

August 4, 2015 at 10:13 am

Is this what the page is supposed to look like?
http://testsite.scshroom.org/test-event-page-best/

How does one alter the appearance of the event list page? How can I get the page to look better in terms of styling?

I must confess I am more than a little disappointed with the front end look of the “event-list” the other pages look pretty good however. The event list, on the other hand, looks terrible and doesn’t even display in a grid or any sort of clean visual organized fashion. It is not an organized list and this should be part of what I paid for. I’m really astounded actually. I don’t even mean that it has to have the exact same font and be seamlessly integrated or any of that, but a person shouldn’t have to fiddle for days to change the basic appearance and colors and some button styles so it looks presentable. With a theme as slick as DIVI and the expertise that must exist on your staff this needs to be improved. At the very least, and I stress at the least – you should provide some pre-made templates for us to use, give very specific documentation along with video tutorials which help novice to intermediate designers step up there game and please their clients and helps you build a strong loyal customer base. Maybe I am too harsh but having to dive into php and fiddle with basic look issues is a real pain when we are paying (and many others have paid for your software) Not only that but the price of 70.00 dollars for a support ticket looks as though you are expecting your software to fail and is an insult for those on a budget. You should also offer refunds for those who are less than impressed because why would you want negative press? Why are there not more videos on you-tube and Vimeo to walk people through design issues that invariably come up?

Signed,

A dissapointed designer who is behind schedule on a project.

August 4, 2015 at 12:51 pm

I will check that out. Here is another problem. My events are expiring before the end time is over. I had a test event today to expire at 5:00 pm and it is already expired and I have tickets that are to be sold until September. Any ideas why this is so?