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Karol Gzyl
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September 23, 2015 at 6:09 am
Hi,
I use Event Espresso 4.8.7.p.
I’ve created two events with two different registrations: first event offers only one ticket/registration, second event offers max 10 tickets/registration.
The main registrant selects number of tickets/persons and then fills form with personal info about every attendee.
And everything is fine until administrator or main registrant decides to change the number of tickets. We cannot add more tickets to registration, we can edit information about every attendee but we cannot add a new attendee to registration.
Scenario schema:
main registrant chooses 5 tickets – we have 5 attendees per registration.
Main registrant wants to add 1 more ticket – to have 6 attendees per registration – but this is impossible.
Is it possible to add new attendee to already existing registration and transaction ?
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Tony
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September 23, 2015 at 6:26 am
Hi Karol,
Not currently no.
To do this you would need to cancel the original registration and re-create a new group registration selecting the correct amount of tickets.
You can do this within the admin, then manually copy the details over for each registrant and apply the payment within the transaction (if they have already paid)
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Karol Gzyl
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September 23, 2015 at 6:32 am
Are there any chances that this option will be added in the near future ?
It’s quite necessary if you use event espresso for registering groups …
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Tony
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September 23, 2015 at 6:53 am
I don’t have an eta on the feature but we do have an open feature request for this on our trello board:
https://trello.com/c/n5ZVbXwM/79-allow-adding-or-removal-of-registrants-attendees-from-existing-registrations
If you would like to add your vote (and any comments) to there we will be using this as a guide for the most requested features.
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