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Faique Fakier
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October 8, 2015 at 8:39 am
Hi
After successfully adding the relevant fields to the Registration form.
I tried putting the answers into the Bill To: section of the Invoice, however only the answers to “Organisation’s Name” and “Organisation’s VAT number” come up, not any of the other answers.
The code in the Invoice is:
<h2>Bill To:</h2>
<div id=”client-details” class=”vcard”>
<div class=”fn”>[PRIMARY_REGISTRANT_FNAME] [PRIMARY_REGISTRANT_LNAME]</div>
<div class=”fn”></div>
<div class=”adr”>
<div class=”street-address”>[PRIMARY_REGISTRANT_ANSWER_*Organisation’s Name]</div>
<div class=”street-address”>VAT/Tax Number: [PRIMARY_REGISTRANT_ANSWER_*Organisation’s VAT number]</div>
<div class=”street-address”></div>
<div class=”street-address”>[PRIMARY_REGISTRANT_ANSWER_*Organisation’s Address]</div>
<div class=”street-address”>[PRIMARY_REGISTRANT_ANSWER_*Organisation’s Address 2]</div>
<div class=”street-address”>[PRIMARY_REGISTRANT_ANSWER_*Organisation’s State/Province]</div>
<div class=”street-address”>[PRIMARY_REGISTRANT_ANSWER_*Organisation’s Country]</div>
<div class=”street-address”>[PRIMARY_REGISTRANT_ANSWER_*Organisation’s Postal Code]</div>
</div>
</div>
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Tony
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October 8, 2015 at 8:48 am
Hi there,
Are you requesting the Address details within the registration form?
The address details captured within the Billing info of the payment method are not saved as part of the registration details. So you’ll need to collect that information within the registration form using with the ‘Address Information’ system question group, or a custom question group (better to use the system group ‘Address Info’)
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Faique Fakier
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October 8, 2015 at 10:58 am
Hi Tony, I am using a custom question group in the registration form, specifically for their Companies details, i.e company name, Vat Number, Billing Address
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Tony
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October 8, 2015 at 11:09 am
Can you link me an event I can run a test registration on please?
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Faique Fakier
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October 9, 2015 at 1:27 pm
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Faique Fakier
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October 9, 2015 at 1:28 pm
http://careandgrowth.com/blog/schuitema-events/symposium/
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Lorenzo Orlando Caum
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October 9, 2015 at 2:01 pm
Hello, I completed a test registration and it looks like only a few of the answers are being populated. I’ve also inspected to see the source:
http://cl.ly/image/1s082p0M2h1c
This is strange as some of those are custom questions so they should all populate.
Could you follow up with us here so we can take a look at the invoice template?
https://eventespresso.com/send-login-details/
—
Lorenzo
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Faique Fakier
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October 15, 2015 at 1:16 am
Hi Sorry, I have been on leave, I have sent the details.
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Tony
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October 15, 2015 at 5:30 am
Hi,
I checked and we haven’t received any details for the site, can you resent those using:
https://eventespresso.com/send-login-details/
Be sure to click to submit the form before closing the page.
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Faique Fakier
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October 15, 2015 at 8:15 am
Have resent it, thanx
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Tony
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October 16, 2015 at 2:34 am
This is happening because you have extra spacing at the end of the Question Name.
For example ‘Organisation’s Address’ is actually ‘Organisation’s Address ‘
(Note the space on the end)
So then in the invoice you are using:
[PRIMARY_REGISTRANT_ANSWER_*Organisation’s Address] (note no space on the end)
The _* shortcodes match the exact string between the _* chars and the closing bracket ]
If you edit the custom questions you have created, remove the space from end of the questions – http://take.ms/hjGeI
Save each question as you do this and re-check the invoice, you’ll find the details the load correctly.
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Faique Fakier
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October 16, 2015 at 7:51 am
Thanx Tony
This helped, much appreciated
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Tony
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October 16, 2015 at 8:00 am
You’re most welcome 🙂
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