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Leland Zaremba
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July 10, 2013 at 1:24 pm
Event Espresso – 3.1.32.2.P
First Data payment gateway
When adding additional attendees via the “add attendee” button on the admin side of EE we get a very buggy experience.
1. The initial registration details for primary and additional attendee are recorded just fine with pending payment status.
2. Paying through the generated invoice link with First Data shows buggy results. With 2 attendees registered we only receive payment for primary attendee via FD even though EE shows both attendees are confirmed paid.
3. Should note: Front-end registration from logged-out and logged-in visitors through FD gateway is perfect. No issues.
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Josh
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July 10, 2013 at 5:12 pm
Hi Leland,
After you add the attendees into the system the ticket prices need to be added as well (there isn’t currently a way to add a non-paid amount in the same step as adding the attendees via the admin).
How that works is after they’ve been entered you can follow these steps:
1) Click the primary attendee name in the attendee overview to edit the record.
2) In the right column you can enter the amount for one ticket then click Update Price.
3) Step 2 can be done to the additional attendee record by clicking the link below where it says “Additional Attendees” on the Primary Attendee Record screen.
This will ensure that the correct amount is set via the invoice.
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Leland Zaremba
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July 12, 2013 at 9:20 am
We see the above mentioned issue after doing what you describe.
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Josh
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July 12, 2013 at 10:49 am
I tested this on a stock copy of Event Espresso 3.1.33.3.P. Older versions may be different.
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Leland Zaremba
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July 12, 2013 at 3:11 pm
Hey Josh,
Have any fixes been applied for this between the stock version of 3.1.32.2.P and 3.1.33.3.P? Where can I reference that?
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Josh
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July 12, 2013 at 4:00 pm
There were a few between those two versions. You can look in:
includes/process-registration/add_attendees_to_db.php
includes/admin-reports/edit_attendee_record.php
and possibly:
includes/functions/attendee_functions.php
to review some of the changes that affect that area of the admin.
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