Support

September 15, 2015 at 1:05 am

Hello.
In EE4 we have members working in same company. To make invoicing process easier we are allowing one member to register also his colleagues and get one invoice for all users. I am adding a question form to additional attendee. Once i enter his credentials including email i get error: “An error has occurred:
You have entered an email address that matches an existing user account in our system. You can only submit registrations for your own account or for a person that does not exist in the system. Please use a different email address.”
Seems that EE4 is checking if user has an account in system. If yes, it does not allow to add it as an additional attendee.
So i need solution here. I have some possible solutions:
1) perfect solution – if ticket for additional attendee require login, then email should match with user accounts on the site, otherwise additional attendee can have only non-member price. If non-member price is used, them email should not be checked and matched with accounts in system
2) do not check emails with users database for any additional registrants
3) remove email from additional attendee list
4) if custom questions forms are used for additional registrants, they don’t show up in registrations and only primary account is visible there (i’ve found a topic on this forum about it). If it would be possible to add system fields name and last name to custom question forms, that would solve my issue too.