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Adding a new registration manually

Posted: April 21, 2015 at 8:23 am

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Joyce Graff

April 21, 2015 at 8:23 am

I found the instructions, but they do not work.
https://eventespresso.com/wiki/manually-add-registrant-wordpress-dashboard/

When I get to the Registrations page (either via Events, or directly), there is no button to “Add New Registration”. I hunted all over. Can you please provide a picture? or is there a URL I could go to directly?

Thank you,
Joyce


Joyce Graff

April 21, 2015 at 8:41 am

I logged out and back in again, and now the button does appear.

Two other small issues surfaced:

ERROR PATH

I forgot to answer one required question, and the system threw away all my input. I had to re-key the first name, last name, everything. When I did it the second time with the required question answered, it was fine.

STATE AND COUNTRY

The state and country are not working properly. Most of my registrations show Alabama, Canada or some such combination. In the one I just added I carefully chose Conecticut USA. What was recorded is Connecticut, Canada.

It’s okay for this event, but please fix it.

Thanks,
Joyce


Tony

  • Support Staff

April 21, 2015 at 9:57 am

Hi Joyce,

In regards to ERROR PATH:

Which browser where you using to create the registrations?

For STATE AND COUNTRY

Are these single registrations or multiple tickets requiring info for each ticket?


Joyce Graff

April 21, 2015 at 10:44 am

Firefox browser.

The state/country errors are rampant. For people who have put their entire addresses (in Connecticut and Massachusetts) the most common state/country combination is Alaska, Canada. Go figure. I love seeing Boston, Alaska, Canada or Hartford, Alaska, Canada. This meeting is regional so I can pretty easily correct them, but our December meeting will be national and I would appreciate having it fixed before then.

It’s one thing to have an illogical default (Alabama, Canada), but it’s another to revise what we type. I know I carefully entered Connecticut, USA, but what I see on the receipt is something else. Why change my input??


Lorenzo Orlando Caum

  • Support Staff

April 21, 2015 at 11:55 am

Hi, are you seeing this issue with the latest release of Event Espresso at 4.6.20?

https://eventespresso.com/wiki/ee4-changelog/


Lorenzo

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