Because of the Health and Safety nature of all the courses, when attendees register we also need to collect the address information for all attendees, even if booked as multiple attendees in a group booking.
I successfully added the required address questions to Personal Information including “accept our Terms” and these are correctly displayed for the registrant as all information will be the same for everyone.
Doing it this way avoids having to tick two extra boxes when creating an event. My thinking is less chance of errors.
However, for the subsequent attendees in a group booking, the address info is missing.
I went to Manage Question Groups, rolled over the Personal Information group and selected Edit.
I then added all available questions that pertained to Address … I am guessing these are the same questions used in Address Information. I also added my own “I agree to the terms and Conditions”.
Clicked on update group and that was it!
Does this process have relevance on the non appearance?
In the event editor on the right side under ‘Event Options’ look for a dropdown labeled ‘Additional Attendee Registration info?’. Make sure that is set to full registration info.
I was trying to avoid having to go through all the already created events and clicking on Additional Attendee Registration info. Why does not adding the required questions to Personal info display those questions, in particular as I made them all required?
The support post ‘Added questions fail to appear in Personal Information group’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
Support forum for Event Espresso 3 and Event Espresso 4.