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BCPTA
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October 20, 2022 at 3:01 pm
Hello,
We found out after setting up reCaptcha V3 that our users couldn’t complete transactions because they were getting the error of invalid key type.
I went to our settings and our reCaptcha account and the keys were there… so it was very confusing.
I went to your documentation and found this page https://eventespresso.com/wiki/recaptcha/
Nowhere at all does it mention that your plugin can only use V2.
I looked again in our reCaptcha settings for Event Espresso – Registration Form. Nowhere does it mention V2 at all. It just says to go sign up for reCaptcha.
I went to support forums and found this: https://eventespresso.com/topic/google-recaptcha-issue/
So according to that support thread, we must use V2. But I still don’t understand the settings. “Invisible” is a display option against light or dark. Does this mean if we select invisible we will get the right reCaptcha on our forms? What happens if we choose light or dark?
It would really help if you could make this abundantly super clear with instructions and notes in your documentation. This seemed like an unnecessarily long way to find out something that should be simple, even with a statement on the registration form settings page to help guide us.
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