Support

April 3, 2014 at 2:15 pm

Josh,
Thanks for your help. I deactivated the plugins before and after updating. Once I updated to 4.1.11, the Add to Cart button returned. However, I still see the registration add to cart info in the Services tab. Any suggestions how to proceed from here? It appears somehow I’ve inserted language which makes it appear above the other posts inside the Services dropdown navigation.???

Click the link, then Click Services in the navigation;
http://trilink.pro/events/eo-review-and-case-studies/

April 3, 2014 at 3:05 pm

Yes, the parent theme is active now.

April 4, 2014 at 8:05 am

Josh, I viewed via Theme test drive. We’re using a custom theme, which has nav built-into it. So,it appears its somewhere in the code causing it to show up in the Services “drop-down”. It’s basically the same event you’re viewing in a single post format, which shows up in the Services menu. This doesn’t seem to happen when viewing the event registration page.

April 4, 2014 at 10:41 am

Josh, it appears the custom nav is hardcoded in. It appears from the view source that the Events code is showing below services. However, I’ll have to see if I can find where the nav is, as I don’t see this code, except in view source.

</div>
<div class=”clear”></div>
</div>
<div id=”head_bot”>
<div id=”head_menu”>

<li >Home
<li >About Us
<li class=”ln3″ >Services »
<ul id=”subnav”>
<div class=”event-content”>

<h3 class=”about-event-h3 ee-event-h3″>
<span class=”ee-icon ee-icon-event”></span>Event Details </h3>
<p>
<span class=”small-text”>Event Phone: </span> <span itemprop=”telephone”>(405) 423-1514</span> </p>
<br/>
<div class=”event-tickets”>
<h3 class=”ticket-selector-h3 ee-event-h3″>
<span class=”ee-icon ee-icon-tickets”></span>Ticket Options </h3>
<form id=”” method=”POST” action=”http://trilink.pro/events/fundamentals-of-annuities/?ee=process_ticket_selections”><input type=”hidden” id=”process_ticket_selections_nonce” name=”process_ticket_selections_nonce” value=”d09c287cf6″ /><input type=”hidden” name=”_wp_http_referer” value=”/events/fundamentals-of-annuities/” /><div id=”tkt-slctr-tbl-wrap-dv-806″ class=”tkt-slctr-tbl-wrap-dv” >
<table id=”tkt-slctr-tbl-806″ class=”tkt-slctr-tbl” border=”0″ cellspacing=”0″ cellpadding=”0″>
<thead>
<tr>
<th scope=”col” width=””>Available Tickets</th>
<th scope=”col” width=”22.5%”>Price <span class=”smaller-text no-bold”>(each)</span></th>
<th scope=”col” width=”12.5%” class=”cntr”>Qty*</th>
</tr>
</thead>
<tbody>
<tr class=”tckt-slctr-tbl-tr ticket-on-sale”>
<td class=”tckt-slctr-tbl-td-name”>
<b>Free Ticket</b>

show details +


hide details –
</td>
<td class=”tckt-slctr-tbl-td-price jst-rght”>$0.00 <span class=”currency-code”>(USD)</span></td>
<td class=”tckt-slctr-tbl-td-qty cntr”>
<select name=”tkt-slctr-qty-806[]” id=”ticket-selector-tbl-qty-slct-806-1″ class=”ticket-selector-tbl-qty-slct”>
<option value=”0″> 0 </option>
<option value=”1″> 1 </option>
<option value=”2″> 2 </option>
<option value=”3″> 3 </option>
<option value=”4″> 4 </option>
<option value=”5″> 5 </option>
<option value=”6″> 6 </option>
<option value=”7″> 7 </option>
<option value=”8″> 8 </option>
<option value=”9″> 9 </option>
<option value=”10″> 10 </option>
</select>

<input type=”hidden” name=”tkt-slctr-ticket-id-806[]” value=”6″ />
<input type=”hidden” name=”tkt-slctr-ticket-obj-806[]” value=”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” />