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Add new registrations to the past event

Posted: July 16, 2018 at 11:25 am

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bhesketh

July 16, 2018 at 11:25 am

Hello

We need to add new registrations to events that already passed. We need to do this to record walk-in people. We are not able to register them at the event, but only on the next day.

When an administrator tries to add a new registrations via the backend the system doesn’t allow to do so because an event has passed. We tried to extend the sale end date & time, but when we click on Add New registration we get this error:

Catchable fatal error: Argument 1 passed to EventEspresso\modules\ticket_selector\ProcessTicketSelector::addTicketsToCart() must be of the type array, boolean given, called in /home/secondsixties/public_html/wp-content/plugins/event-espresso-core-reg/modules/ticket_selector/ProcessTicketSelector.php on line 213 and defined in /home/secondsixties/public_html/wp-content/plugins/event-espresso-core-reg/modules/ticket_selector/ProcessTicketSelector.php on line 403

Please advice,

Thank you!


Josh

  • Support Staff

July 16, 2018 at 2:02 pm

Hi,

You can add a temporary datetime to the event (a future date for the end date if you prefer), and then it will allow you add more registrations.


bhesketh

July 16, 2018 at 3:45 pm

But will adding a temporary datetime make an event public and available for registrations? We use the calendar and do not want past events appear on the calendar again with availability for registrations.


Josh

  • Support Staff

July 16, 2018 at 4:03 pm

It will temporarily display on the calendar. You could give the datetime a date a year into the future, and use the Admin Only Tickets plugin to restrict registrations to the admin only. More details about the add-on here:

https://eventespresso.com/wiki/manually-add-registrant-wordpress-dashboard/#admin_only_tickets

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