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"add new registraion" button is missing

Posted: January 29, 2022 at 9:33 am

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Ccrisler

January 29, 2022 at 9:33 am

I’m trying to manually add a person to an event. The tutorial (from 2018) on the EE support page shows a button at the top of the screen to do this. My dashboard is missing this link. How do I fix this?

My EE is up to date (v 4.10.26.p), also running Attendee Mover & MER.


Ccrisler

January 29, 2022 at 10:06 am

I found it. If anyone else has this issue here’s the solution:

I was looking at the main “Registrations” screen. You need to go to that specific event registration.

Link to the EE tutorial:
https://eventespresso.com/wiki/manually-add-registrant-wordpress-dashboard/


Tony

  • Support Staff

January 31, 2022 at 3:36 am

Hi there,

Thanks for posting an update and I’m glad you found it.

Just to add some additional context to this, you need to go to:

Event Espresso -> Events -> {hover over event name} -> Registrations (appears on hover).

That lists all of the registrations for that specific event and allow you to add more.

The doc linked highlights that here:

https://eventespresso.com/wiki/manually-add-registrant-wordpress-dashboard/#:~:text=Now%20hover%20over%20the%20name%20of%20the%20event%20and%20more%20options%20will%20appear.%20Click%20on%20Registrations.

I’ll update that wiki so it’s a little clearer.

To explain the reason for this, when adding registrations EE needs to know which event the registration is for. On the front-end you have to go to an event to register so obviously it already knows from there. In the admin you have access to all the events, so we could have added the Add New Registration button to the main Registrations list table but would need a step after that to select the event itself. We chose not to add that and just use the registration list for each specific event.

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