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Sheldon Tan
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August 16, 2013 at 4:17 pm
My link is http://www.greensafe.com.sg/en/event-registration/?regevent_action=register&event_id=1
The add more attendess not working. Any idea why?
Also, it does not redirect automatically to Paypal. Need to click here.
Can someone help me out?
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Tony
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August 18, 2013 at 9:35 am
Hi Sheldon,
Your sites theme is loading an older version of jQuery than 1.7+ required by Event Espresso. To test this is the case use the default Twenty Twelve theme and try again.
Does the Add more attendees button then work?
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Sheldon Tan
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August 20, 2013 at 8:12 pm
Hi Tony,
Yes the add more attendess is working now. I have updated to latest jquery. How about the redirection to paypal? It does not work. You can try to register and it will stop at there.
Thank you.
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Dean
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August 21, 2013 at 3:17 am
Hi,
The redirect is javascript based, and there is a javascript error coming from one of your themes files.
Most notably in the custom.js file, it is trying to use the shorthand for jQuery, which is $ but it hasn’t set it up correctly in order to use it.
See here regarding no conflicts http://digwp.com/2011/09/using-instead-of-jquery-in-wordpress/ specifically the bottom example.
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Sheldon Tan
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August 26, 2013 at 5:59 am
Hi Sir,
I have changed to the default theme. The redirection still does not work.
Can you advise?
Thank you.
Regards
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Sheldon Tan
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August 26, 2013 at 6:14 am
Hi Sir,
I have fixed the javascript error, still facing problem.
Any advise?
Thank you.
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Dean
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August 26, 2013 at 6:27 am
Hi Sheldon,
Honestly, I’m not sure. There doesn’t seem to be any javascript errors now, so it should redirect.
As such I would suggest doing a full troubleshoot. Disable all plugins except event espresso and test again. Change the theme to a default theme such as TwentyTwelve and test again. If it works at a default level then re-activate the theme, then the plugins one by one, testing each time until the culprit is found.
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Sheldon Tan
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August 26, 2013 at 7:57 am
I managed to make the redirect work. However, there is a leaving page warning before the redirection. How can i disable it only for this page – payment page?
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Tony
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August 26, 2013 at 8:59 am
Hi Sheldon,
To disable the warning you need to add the class ‘allow-leave-page’ to the submit button/redirect.
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Sheldon Tan
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August 26, 2013 at 10:29 am
How do i do so? Able to advise me? Appreciate it.
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Dean
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August 27, 2013 at 12:34 am
Hi,
If you are able to update, the latest version avoids the pop up when the gateway redirects.
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