Posted: March 10, 2015 at 4:38 pm
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Hello, When I put the .po and .mo files in the language folder of event espresso I am facing the folowing issue : On the backend : I can’t apply a payment anymore. When I click on “apply payment” button, no popup appears. If I remove files, the popup works again. Please, could you tell me how to solve this issue ? Thanks in advance |
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Hi ! |
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Hi, I tested 4.6.14 with the Glotpress files and changing the WP language to French and, as suspected, it still allowed the pop up to appear. It might be that there is something else occurring here. When you are on the Transaction page, and click the button, can you right click and check the browsers Console to see if any Errors appear? If there are some errors please copy and paste them here. |
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Hi Dean, I thank you for your answer. I checked the developer console and no JS errors appears. |
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Hi ! |
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Hi Dean, I send you a login test account if you to check something on our test website. Thanks in advance for your help. |
Hi, I have seen this previously and it turned out to be broken HTML within one of the translation strings. Have you altered any of the translations? |
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Hi, |
To explain ‘altered translations’ meaning have you changed the translations that are already within GlotPress, but on checking I’m also getting the same issue when using the files downloaded directly from GlotPress. We are investigating the cuase of this and will update shortly. |
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Hi Florent, We have identified the cause of this. Turns out this was due to some translations that had been submitted with incorrect HTML code, for example “ strong>” This caused an issue with the JavaScript that runs on the transactions page. The GlotPress translation have been updated with the correct translations, you can download the latest version here: http://translate.eventespresso.com/projects/event-espresso-4/fr/event-espresso-fr_FR If you redownload the translation and replace your current files that should fix the popup. Please let me know if you have any issues. |
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