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Aaron Jones
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August 20, 2013 at 1:37 pm
When I try to Add New Attendee (as admin add) it will not add the additional attendee from within the Event overview page.The participants can add theirs in but I need to add a couple in that have already paid. http://quapawbsaevents.org/ I can fill all the information in but when hit submit it puts the primary but not the additional one.
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Sidney Harrell
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August 20, 2013 at 6:03 pm
From the Event Overview page, you’ll need to select “Attendees” under a specific event that you want to add the attendees to. Then in the Attendee Report page, you can add an attendee and it will be added to that event.
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Jonathan Wilson
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August 20, 2013 at 6:04 pm
Hi Bruce,
In the Event Overview for the event that you are adding attendees to, you need to set the “Additional Attendee Registration info?” to Full Registration Information or Personal Information only.
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Sidney Harrell
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August 20, 2013 at 6:07 pm
Sorry, I just reread your post, and you are correct. There isn’t currently a way in the admin to add an additional attendee to a primary attendee. You can either add in both as primary attendees in the admin, or you can add in the primary and additional attendees in the front end, then edit the amount paid for them in the admin to get them marked as completed.
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Aaron Jones
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August 21, 2013 at 7:38 am
Actually I found the issue it was a tweak I did to try to not have duplicate entry’s in the excel sheet. Thanks for the responses.
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Aaron Jones
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August 21, 2013 at 7:43 am
Oh Sidney I am sorry but yes you can. I had to reenter all the ones I messed up. What you cant do is Change the First Name Last Name tags in the system required files LOL. What I needed was for the Youth and the adult names to be in separate columns on the excel sheet and to do this I unchecked them and added my own questions but that jacked it up. We are in a position that the parents last name and child’s last name could be different which makes it hard to track who goes with who.
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Sidney Harrell
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August 21, 2013 at 2:53 pm
Sorry, I didn’t realize you were using the attendee import tool. Have you tried adding the same registration number for attendees that go together?
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Aaron Jones
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August 21, 2013 at 6:47 pm
I wouldn’t have normal had to do it that way but as I tweaked it I messed it up and had to go back an re-enter them to correct my mistakes. The transaction ID’s will group them but the ones I had to add back in just say admin no a alpha numeric number. Ideally it has a group number if that would group them when the sign up instead of just when I add them. But while you are helping is there anyway to chose what columns show up in the excel export? Oh BTW Sidney no need to apologize I was more afraid that i didn’t explain it good enough as I am not an expert at all at this in fact a major amateur. Thanks for all of ya’lls help.
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