Support

July 13, 2015 at 11:18 am

we have EE 3.1.37.4.P installed on our site that is hosted on GoDaddy
activating the plugin will cause 500 internal server error
we duplicated the site on one of our other server, plugin worked fine
is there a way to run the plugin on GoDaddy?

got these entries in error log
[Mon Jul 13 02:09:29 2015] [11863578] [fcgid:warn] [client 49.151.121.8:63307] mod_fcgid: read data timeout in 120 seconds, referer *redacted*
[Mon Jul 13 02:09:29 2015] [11863578] [core:error] [client 49.151.121.8:63307] End of script output before headers: plugins.php, *redacted*

from Event Espresso Requirements page
PHP
Your version
5.4.19
PASS
PHP memory
64M
PASS
Max Upload Size
32M
PASS
Current PHP memory usage
4.42 MB
PHP allowed to open files over url protocol
Yes
PHP equipped with GD image manipulation library
Yes
MySQL
Your version
5.0.96-log
WARNING
The recommended version of MySQL is 5.5 or higher.

WordPress
Your version
4.2.2
PASS

Server environment
Server type
Apache
cURL
Found!
PASS
PASS View .htaccess file
Requirements Check version
0.9.2