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TOCIFT
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January 18, 2019 at 11:28 am
Hello guys,
How do I activate a custom ticket I have set up as a badge for our tournament. This ticket cannot be sent to the recipient as they are only handed out at the event upon viewing the attendee’s drivers license. We will print badges in advance for the bulk of attendees but we have stragglers or corrections that have to be done onsite that require the printing of the badge at the event.
I need to know what settings need to be turned off to not send the email, and what settings need to be turned on to have the printable ticket icon on the registration page be associated with the custom badge template I’ve created.
Thanks!!
Laura
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Tony
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January 21, 2019 at 4:08 am
Hi Laura,
Switching the ticket is actually really simple.
Edit your event and at the bottom of the page is a ‘notifications’ section.
In the HTML tab, set the ticket template for the event to your custom template – https://monosnap.com/file/n02GbYbP7SlABX4BOt1jRotCzP082E
Update the event.
Now view the registrations for that event (if you already have the registrations open in another tab, refresh it).
When you click the ticket icon now it will use that new template.
So you make that change right before the event starts and whilst it is selected the links in the registration view will use that template (note that any users that have already had a ‘ticket notice’ email with the link to their ticket not using this custom template, will still work and still link to the ‘default’ ticket, not the badge one).
EE won’t automatically email users with this new ticket and if you are only assigning the ticket to the event when you want it to change, do you need any emails being prevented?
If registrations are made onto the event whilst that ticket is selected in the editor, that’s the ticket that will be included in the email. But it sounds like you only need this during the event so you wouldn’t need to prevent it being emailed as you won’t had users registering then, right?
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