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ACF field on automated emails

Posted: December 3, 2019 at 3:35 am

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SupercarDriver

December 3, 2019 at 3:35 am

Hi, I was working on adding automated emails to our website and got help from you guys here: https://eventespresso.com/topic/installing-automated-upcoming-event-notifications/

I’ve been away for a couple of weeks and now trying to get the ACF field to output in the emails.

Added the wysiwyg field which is appearing on each event, but on any test emails I send it’s not pulling through any content from that box.

Other than creating a test event and allowing that to send me an automated email how else can I test if it’s working?

Have used the [EVENT_META_*{event_itinerary}]

  • This topic was modified 4 years, 11 months ago by Josh.
  • This topic was modified 4 years, 11 months ago by SupercarDriver.


Tony

  • Support Staff

December 3, 2019 at 4:00 am

Hi there,

Other than creating a test event and allowing that to send me an automated email how else can I test if it’s working?

That’s the only way to test this because the custom field is assigned to an event.

Have used the [EVENT_META_*{event_itinerary}]

This would work if your key was {event_itinerary} but I’m guessing its just ‘event_itinerary’ so your shortcode would just be:

[EVENT_META_*event_itinerary]

My {-} in the previous thread are simply to highlight the shortcode param as a whole.

So if you try the above does it work then?


SupercarDriver

December 3, 2019 at 4:12 am

Hi, perfect, removing {} from the shortcode works, and it’s pulling through the info on the test email.

Next issue is I can’t see the automated emails firing, I’m using both AUDN & AUEN emails one 8 days out one 4 days out but can’t not receiving, and can;t see them under message activity


Tony

  • Support Staff

December 3, 2019 at 4:46 am

AUDN?

Have you updated the events since activating AUEN?


SupercarDriver

December 3, 2019 at 4:53 am

AUDN = Automated Upcoming Datetime Notification

No, so the messages need activating and then the event needs updating, will update my test event now and see what happens…


SupercarDriver

December 3, 2019 at 5:03 am

All working, after updating the event both emails fired. Thanks again.


Tony

  • Support Staff

December 3, 2019 at 5:09 am

Great, I’m glad that worked.

Just to note be releasing a new version of the add-on which will no longer require updating the events for it to function shortly.


Tony

  • Support Staff

December 5, 2019 at 6:40 am

Hi there,

Just a quick update to let you know that version 1.0.3.p of the AUEN add-on has now been released.

That version should remove the requirement to update events created before the add-on was activated in order for them to work.

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