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account only allows for automatic upgrades on one domain

Posted: June 30, 2017 at 2:43 pm

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Michael Burroughs

June 30, 2017 at 2:43 pm

I get the following error on my account:

You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.


Josh

  • Support Staff

July 1, 2017 at 9:14 am

Hi Michael,

I checked your account and it appears there are more domains using keys that the number of keys on your account. Can you go to your account page and click on Reset next to any of the domains that are no longer using a key? If they are all using Event Espresso then you’ll need to get additional license keys. You can contact the sales team and they can help you with getting those.

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