Support

January 9, 2019 at 11:52 am

All of EE’s payment methods can be activated simultaneously, however, all payments within EE will be taking in whichever single currency the site is set to use.

EE does not support multiple currencies at this time, the payment merchant you are using may convert the currency on the fly for you but you can not set one event to natively use one currency and another event to use another currency at this time.

January 9, 2019 at 12:22 pm

If I have the primary currency set to USD on the site. That only effects what is show on the event registration pricing correct?

Sort of.

EE uses that currency everywhere, meaning if the payment method is setup to send the sites currency over, it will pass the currency used on your sit to your payment merchant. What they do with that information depends entirely on them.

For example, if you set the ticket price to 25 and the currency for the site is USD the user selects the ticket and the checkout will show USD as expect.

When you select PayFast the PayFast payment method will send whatever details it needs to them, if they send the currency over and its USD, they may change in USD and then convert to ZAR… or they may charge whatever value you sent over in the currency set on your payment merchant account (presumably ZAR), its up to them.

I can still provide instructions in the event description that the currency will be converted on the fly at checkout if they choose the PayFast option?

If that’s something PayFast support, it’s not one our own gateways so we don’t have much experience with it, you would need to contact PayFast and confirm with them (they built their own gateway for EE).

Lastly, do you think there is any chance that my current integration with FirstData Payeezy will do the currency conversion from USD to South African rand?

Hmm, good question.

You’d be best checking with FirstData Payeezy as it may depend on multiple factors so I couldn’t say.